Privacy policy
Parkoh Store operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Parkoh Store is powered by Shopify, which enables us to deliver these Services. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy prevails regarding the collection, processing, and disclosure of personal information.
By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect or Process
“Personal information” refers to information that identifies or can reasonably be linked to you. It does not include de-identified or anonymous data. Depending on your interaction with the Services and as permitted by law, we may collect the following categories of personal information:
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Contact Details: Name, billing and shipping address, phone number, email address.
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Financial Information: Credit/debit card numbers, payment account information, payment confirmation details, and transaction data.
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Account Information: Username, password, security questions, preferences, and settings.
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Transaction Information: Items viewed, added to cart or wishlist, purchased, exchanged, returned, or cancelled, as well as past orders.
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Communications: Information you share when contacting customer support or communicating with us.
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Device Information: Device type, browser, IP address, network information, unique identifiers.
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Usage Information: How and when you use or navigate the Services.
Sources of Personal Information
We may collect personal information from:
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Direct interactions – when you create an account, purchase products, communicate with us, or otherwise engage with the Services.
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Automatic data collection – through cookies, log files, and your device when you use our website or interact with our products.
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Service providers – such as payment processors, analytics providers, shipping partners, and cloud storage vendors.
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Business partners or third parties.
How We Use Your Personal Information
We may use personal information for the following purposes:
1. Providing and Improving the Services
To process payments, manage orders, deliver products, remember your preferences, manage your account, handle returns, enable product reviews, ship goods, and personalize your shopping experience.
2. Marketing and Advertising
To send promotional messages via email, SMS, or mail, and to show targeted ads based on your activity.
3. Security and Fraud Prevention
To authenticate accounts, protect transactions, detect and investigate fraud, illegal activity, or security issues.
4. Communications
To provide customer support, respond to inquiries, and maintain our relationship with you.
5. Legal Compliance
To comply with applicable laws, enforce terms, respond to legal requests, or participate in legal proceedings.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
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With Shopify, vendors, and service providers who support operations (payment processing, shipping, analytics, IT services).
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With business and marketing partners to support advertising and promotional activities.
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With third parties at your direction or with your consent, such as through social login tools or shipping services.
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Within our corporate group or affiliates.
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As part of a business transaction, such as a merger or bankruptcy.
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To comply with legal requirements or protect our rights or the safety of users.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information to support and improve the Services. Information submitted through the Services may be shared with Shopify and third parties in other countries to enable service functionality.
Shopify may also use your data to provide enhanced features based on interactions with our store and other merchants. Shopify is responsible for processing related to these enhanced features.
More information:
Shopify Consumer Privacy Policy — https://www.shopify.com/legal/privacy
Shopify Privacy Portal — https://privacy.shopify.com/en
Third-Party Links
The Services may contain links to websites or platforms operated by third parties. We are not responsible for their privacy practices, security, or content. You should review the privacy statements of any third-party sites you visit.
Children’s Data
The Services are not intended for children. We do not knowingly collect data from individuals under the age of majority. If you believe a child provided personal information, please contact us to request deletion.
Security and Retention
Although we implement security measures, no system is fully secure. Data transmitted online may not always be protected.
We retain personal information only as long as necessary for legal, operational, and business purposes, including maintaining accounts, fulfilling orders, resolving disputes, and complying with laws.
Your Rights and Choices
Depending on your location, you may have the following rights:
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Right to Access / Know
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Right to Delete
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Right to Correct
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Right to Data Portability
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Right to Manage Communication Preferences
To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request.
We do not discriminate against users who exercise their privacy rights.
Complaints
If you have concerns about how we handle your personal information, you may contact us or lodge a complaint with your local data protection authority, as applicable.
International Transfers
Your personal information may be transferred, processed, and stored outside your country. If transferred outside the EEA or UK, we rely on approved legal mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on the website with a revised “Last Updated” date. Additional notice will be provided if required by law.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us:
Email: parkoh.nestau@gmail.com